The success story of Kabsh Najd Store in e-commerce with Salla

قصة نجاح

With in-store pickup service

قصة نجاح

With in-store pickup service

600%
نمو المبيعات
من موسم لآخر
600%
نمو المبيعات
من موسم لآخر
600%
نمو المبيعات
من موسم لآخر

+684 thousand

Client

+15 thousand carcasses

Seasonal Requests

10%

In-store pickup sales

Start

The journey of the Kabsh Najd store with Salla began in March 2024

After their activity used to rely entirely on offline sales.

The idea from the beginning was clear: to provide a high-quality product at a stable and reasonable price for customers, without constant price changes or variations in quality.

Start

The journey of the Kabsh Najd store with Salla began in March 2024

After their activity used to rely entirely on offline sales.

The idea from the beginning was clear: to provide a high-quality product at a stable and reasonable price for customers, without constant price changes or variations in quality.

The store focused

The store focused on two main points:

Price stability from the launch day until today.

Continuous product availability throughout the year, not just during seasons.

This focus built strong trust among customers and helped the store achieve rapid growth in a short period, reaching over 684,000 customers, while orders during high seasons exceed 15,000 carcasses.

The store focused

The store focused on two main points:

Price stability from the launch day until today.

Continuous product availability throughout the year, not just during seasons.

This focus built strong trust among customers and helped the store achieve rapid growth in a short period, reaching over 684,000 customers, while orders during high seasons exceed 15,000 carcasses.

How did the click and collect service help them?

One of the services that had the most direct impact on the customer experience is the "Click and Collect" service. A large number of customers benefited from the service because it:

How did the click and collect service help them?

One of the services that had the most direct impact on the customer experience is the "Click and Collect" service. A large number of customers benefited from the service because it:

Today

About 10% of the store's sales are made through in-store pickup

This reflects the high customer reliance on it.

Today

About 10% of the store's sales are made through in-store pickup

This reflects the high customer reliance on it.

The Impact of Service on Trust and Expansion

One of the important benefits that the store noticed

The in-store pickup service has directly helped activate Google reviews, because the customer experiences a direct and seamless pickup process. This has been reflected in:

Increasing the trust of new customers.
Raising the store's credibility.
Supporting faster expansion and growth.

The Impact of Service on Trust and Expansion

One of the important benefits that the store noticed

The in-store pickup service has directly helped activate Google reviews, because the customer experiences a direct and seamless pickup process. This has been reflected in: