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Create a free online store in the simplest steps

Create a free online store in the simplest steps

Learn how to create a free online store on Salla in 8 steps, from choosing products and setting up your store to launching and receiving your first order. Start your business today

Learn how to create a free online store on Salla in 8 steps, from choosing products and setting up your store to launching and receiving your first order. Start your business today

تم النشر 3 years ago

14 min read

Arwa Abdulkarim

Product Marketing Manager

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Create a free online store

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Creating an online store no longer requires a huge budget for website development or coding experience. You can start with a free store on Salla, set up your first products, and test your business idea, then scale your store as your business grows. In this guide, you will learn the value of having an online store, what you can achieve for free and what might require an investment, followed by eight practical steps from choosing a product and setting up the store to getting it ready to receive orders. If you are still looking for the right idea, you will also find a guide to help you go from concept to your very first order.

Creating an online store no longer requires a huge budget for website development or coding experience. You can start with a free store on Salla, set up your first products, and test your business idea, then scale your store as your business grows. In this guide, you will learn the value of having an online store, what you can achieve for free and what might require an investment, followed by eight practical steps from choosing a product and setting up the store to getting it ready to receive orders. If you are still looking for the right idea, you will also find a guide to help you go from concept to your very first order.

You may have thought more than once about starting your own business, but whenever you approach the first step, new questions arise: How much money do I need? Do I have to learn coding? And do I need to design a professional store before I know if my idea will succeed?

Today, creating the online store itself is no longer the major hurdle it used to be. You can create a free store on Salla, add your first products, and test your idea without starting with a large investment in website development. If you later require broader capabilities, you can choose the package that fits your business stage.

Most importantly, this starting point is not only for those who have a ready-made project. Perhaps you have a product you make, an Instagram account you sell through, or a business idea waiting for an opportunity to be tested. An online store provides an independent space where you can showcase what you sell, organize your orders, and build an experience that customers can return to.

In this guide, you will learn how to create a free online store in eight steps, from choosing your first product to setting up the store and testing the purchase experience. You do not need to wait until everything is complete; start with what you have, then develop it with every experience.

Have you determined what you want to sell? Start creating your store for free on Salla.

Why Does Your Business Deserve an Online Store?

Owning an online store is not just about adding a link to your social media accounts. It provides your business with a sales channel that you can organize and develop, instead of relying solely on messages and posts.

Reach Customers Beyond Your Current Circle

If you sell your products to friends or via an Instagram account, most buyers might be people who already know or follow you. Having an online store gives you a destination where you can share your products with new customers, link them to content and marketing campaigns, and allow ordering for those who cannot visit you or communicate with you directly.

Display Your Products in a Clear and Permanent Place

On social media, a customer might have to search through posts or old stories to find a product they liked. In a store, however, you can organize products into categories and pages that display images, prices, details, and available options, allowing the customer to return to the desired product easily.

Reduce Manual Steps in Receiving Orders

Imagine you sell customized gift mugs. Instead of asking each customer about the color, quantity, name, and address in separate chats, you can set up a product page that collects the options and information required for the order, according to the capabilities available in your package.

This way, your time is better directed toward preparing products, customer service, and business development, instead of repeating the same questions with every sale.

Test Your Idea Before Scaling It

You might have an idea to sell perfumes, accessories, or home goods, but you do not know which products will see higher demand. Instead of starting with a huge assortment, you can prepare a limited collection, display it in a store, and then monitor the questions, orders, and products that attract customer interest.

The opportunity is not just about opening a website, but about owning a channel through which you can turn the idea into a real selling experience and learn from it before scaling up.

If you are still in the stage of choosing an idea or product, start with the Beginner's Guide: From Idea to First Order to move from conceptualizing the project to execution steps.

Can You Really Create a Free Online Store?

Yes, there are platforms that allow creating an online store without upfront subscription fees, including Salla, which offers the free Basic package. However, it is important to distinguish between the cost of creating the store and the operational costs of running the business.


What can you start with?

What might require a budget?

Creating a store on a free package

Purchasing or manufacturing products

Adding products supported in the package

Packaging and shipping

Setting up the storefront with available options

Additional services or apps

Sharing the store link

Paid marketing

Receiving orders according to package capabilities

Payment processing fees when using fee-based services

This does not mean you will need all of these expenses from day one. Costs vary according to the type of products, how they are sourced, and how the business is operated.

On Salla, the free Basic package allows you to start selling ready-made physical products, while certain features, such as online payment via Salla and other product types, require a supporting package. Therefore, it is best to review Salla packages before deciding how to operate your store.

Creating a Free Online Store in 8 Steps

Step 1: Determine What You Will Sell and to Whom

التخطيط لفكرة متجر إلكتروني واختيار المنتجات المناسبة للعملاء.

You do not need to have dozens of products to start. It is enough to identify a clear category of products and an audience you believe needs them, then test this assumption instead of investing in a large inventory before knowing the demand.

Suppose you are thinking about selling coffee mugs. Are you targeting people who want mugs for daily use, those looking for customized gifts, or specialty coffee enthusiasts? The core product may be similar, but the way it is presented, priced, packaged, and marketed will differ depending on the customer.

Before moving on to creating the store, try to answer three questions: Who will buy the product? Why will they choose it? And can you provide it at a price that covers your costs and yields an appropriate margin?

If you have not settled on your idea yet, do not let that indefinitely delay your project. Use the Beginner's Guide: From Idea to First Order to help structure your initial decisions, then return to the store creation steps once you have a testable idea.

Step 2: Prepare Your First Product Collection

تجهيز صور المنتجات وأوصافها وخياراتها وأسعارها قبل إضافتها إلى المتجر الإلكتروني.

One of the most common things that delays launching a store is starting its design before preparing what you will sell.

Select a small collection of products and gather their information into a single file: product name, description, images, price, options, available quantity, and preparation time if it requires crafting before shipping.

If you are selling a product with different colors or sizes, define these options clearly from the start. If the product requires custom information from the customer, such as a name to be printed on a gift, determine the details you need to collect and check how they are supported in the package you will use.

The goal of this step: enter the dashboard with ready-to-add products, rather than pausing at every field to search for an image, price, or missing detail.

Step 3: Choose a Platform That Helps You Start and Grow

تجهيز صور المنتجات وأوصافها وخياراتها وأسعارها قبل إضافتها إلى المتجر الإلكتروني.

When comparing e-commerce platforms, do not just look at the subscription cost. Ask what you can accomplish on the platform today, and what you will need later.

Can you add your products without coding experience? Can you customize the storefront? What payment and shipping methods are supported? How will you track orders? And can you scale your sales approach without rebuilding your store from scratch?

Why Start on Salla?

Salla offers you a starting point to create an online store without the need to build a website from scratch, featuring a free package and the ability to upgrade to packages with broader capabilities according to your business needs.

This is particularly suitable for those who want to test their project with ready-made products before committing to additional features. Instead of investing in custom website development from the beginning, you can focus on preparing products, testing demand, and building a straightforward buying experience.

However, choosing a package should be linked to the sales model you want, not just the word (free). If your business requires digital products, specific payment gateways, or advanced features, review the Salla package comparison to ensure what you need is available.

Step 4: Create Your Account and Set Up the Storefront

تصميم واجهة متجر إلكتروني وتخصيص ألوانه وهويته البصرية وعرضه على الجوال.

After choosing the platform, proceed to create a store on Salla, enter the required information, define your business activity, and follow the store setup steps shown to you.

After creating the account, focus on four essential elements:

Store Name: Choose a clear, memorable name that aligns with the products you will sell.

Logo and Colors: Use a simple, cohesive brand identity. It is not necessary to invest in complex design before testing the idea.

Storefront: Organize products into intuitive categories, and highlight the key products you want customers to discover.

Store Information: Ensure contact details and the information customers need to know who they are buying from are clear.

If you need a step-by-step walkthrough during registration, you can refer to the guide on creating a new store in the Salla Help Center.

Do not delay your launch in pursuit of the perfect interface. Start with a clean design that works well on mobile, then improve it based on customer behavior and needs.

Step 5: Add Your Products in a Way That Helps the Customer Buy

إضافة منتج إلى متجر إلكتروني مع تجهيز صوره ووصفه وخيارات الألوان والمقاسات.

A product page is not just a place to display an image and a price; it is where the customer makes their decision.

Start by adding one product, then review its page as if seeing it for the first time. Are the images clear? Does the description explain what makes it stand out? Are the sizes, colors, and prices easy to understand? And does the customer know what they will receive after purchase?

For example, if you sell perfume in two different sizes, the customer should know the bottle size they are selecting and its associated price. If you sell clothing, providing size charts, fabric information, and care instructions can reduce inquiries and hesitation before buying.

Start with a limited number of complete products rather than adding dozens with missing details.

The goal of this step: enable the customer to choose the right product without having to message you for every basic piece of information.

Step 6: Set Up Payment, Shipping, and Basic Requirements

تجهيز خيارات الدفع والشحن والتوصيل لاستقبال طلبات المتجر الإلكتروني.

Now you have a store displaying products, but can the customer complete their order? And can you fulfill it?

Prepare Verification and Regulatory Requirements

E-commerce requirements vary depending on the country of operation, entity type, and products. If your business is in Saudi Arabia, review the relevant requirements and procedures via the Saudi Business Center.

If you are using Salla, also check the store verification requirements within the platform, especially when looking to activate payment-related services.

Determine the Payment Method

Choose a payment method your customers can use that aligns with your package capabilities. If you want to activate electronic payment on Salla, review the current requirements in the Salla Help Center before relying on it in the checkout experience.

If you will accept bank transfers, specify how you will verify receipt of funds and match them to the order so fulfillment does not start based solely on a receipt screenshot.

Set Up Shipping and Delivery

Specify the cities or regions where you will sell, how products will reach customers, and how much time you need to prepare the order before handing it over to the shipping company.

Also review packaging and delivery costs, as they affect the final price and customer experience.

Add Basic Policies

Clarify the return and exchange policy, preparation and delivery times, and how to get in touch if there is an issue. Ensure your policies comply with regulations applicable to your business.

Do not treat this step as merely an administrative formality. Clear payment terms, shipping options, and policies help customers make a purchase decision with confidence.

Step 7: Test the Purchase Journey Before Announcing

اختبار رحلة الشراء في المتجر الإلكتروني والتأكد من إتمام الطلب بنجاح عبر الجوال.

Before sharing your store link with everyone, conduct a test purchase on a mobile device.

Open the store just as a customer would, select a product, add it to the cart, review the price, options, and shipping, then test completing the order and the activated payment method appropriately.

After that, go to the dashboard and ensure order details appear in the format needed by the person responsible for fulfillment.

Did the correct size come through? Did the quantity and price display properly? Do you know the payment status? Can the order be fulfilled without having to reach out to the customer for essential information?

If payment is not activated yet, test as much of the journey as possible, but do not consider the store ready to receive paid orders before completing activation and verifying it.

It is also helpful to ask someone else to test the store without your assistance. If they struggle to select a product or complete the order, there might be an issue you overlook because you are familiar with the store.

Step 8: Launch Your Store and Start Reaching Your First Customers

إطلاق متجر إلكتروني والترويج لمنتجاته عبر وسائل التواصل الاجتماعي للوصول إلى العملاء وزيادة المبيعات.

Now you have a store, products, and a tested checkout flow. It is time to share the business with people.

You do not necessarily need a large advertising campaign on launch day. Start with channels you already own: social media accounts, customers who have shown interest in your products, and communities relevant to your niche where posting is appropriate.

If you post content about a specific product, share the direct product link rather than sending everyone to the homepage. Keep your message focused on the product's value and why the customer might need it, rather than just announcing the store opening.

Once initial visits arrive, monitor questions and orders. Are customers looking for unclear sizes? Are they dropping off at shipping? Do product photos need improvement? Use these notes to refine the store before scaling your marketing.

Over time, you can work on improving your products' visibility in search engines, testing new marketing channels, and building content that helps customers discover your products.

Mistakes That May Delay Your Store's First Order

A common mistake is waiting for everything to be perfect before starting: dozens of products, an expensive visual identity, custom design, and a massive marketing plan. You may need some of these later, but none are prerequisites for testing your first set of products.

Another mistake is confusing creating a free store with running a zero-cost business. Even when you do not pay a platform subscription, you still need to account for the cost of products, packaging, shipping, and any services you use.

Another pitfall is focusing on driving traffic before ensuring the store is ready for purchases. Advertising might attract interested visitors, but it will not compensate for missing product details or issues with checkout or shipping.

Start with a small, well-organized store, then iterate based on what actually happens within it.

Frequently Asked Questions About Creating a Free Online Store

Can I create a free online store without coding?

Yes. Ready-made e-commerce platforms provide tools to add products, design storefronts, and manage orders without needing to build the website from scratch with code. Available features may vary depending on the platform and package.

Does creating a free online store mean the business has no costs?

No. Creating the store itself may be free, but the business may require costs for products, packaging, shipping, payment services, or marketing. These costs vary based on your business model.

Can I create a free online store on Salla?

Yes, Salla offers the free Basic package to get started, with limits and capabilities that differ from paid packages. Review Salla packages to see what fits your products and preferred payment methods.

Do I need a commercial registration to open an online store?

Requirements vary depending on the country of operation, entity type, and nature of the products. In Saudi Arabia, verify regulatory procedures and authentication with official authorities, and do not confuse creating an account on a platform with fulfilling all regulatory business requirements.

Do I need large capital to start?

You do not necessarily need large capital to build the website, but the required budget depends on what you sell, how you source it, and how you operate. You can reduce risk by starting with a limited selection and testing demand before investing heavily in inventory and marketing.

How do I get the first order from my store?

Start with well-presented products and a properly functioning checkout experience, then share product links with the right audience via your existing channels. Monitor questions and friction points, and optimize the buying experience before increasing spend on driving traffic.

Your Business Doesn't Need a Massive Start—It Needs a Scalable One

You might start with a single product or a small collection, but this step gives you something more valuable than just having a website: the opportunity to test your idea, connect with your customers, and understand what your business needs to grow.

Do not wait until every detail is perfect. Decide what you want to sell, prepare your first products, launch your store, and learn from your first visit, question, and order.

Start creating your online store for free on Salla, and scale your experience as your business grows.

Create your store for free on Salla

If you are still in the idea phase, refer back to the Beginner's Guide: From Idea to First Order to define your next step before launching your store.

Arwa Abdulkarim

Product Marketing Manager

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Turn what you read into real sales

Start your store on Salla today and put what you learn into practice, step by step.

Turn what you read into real sales

Start your store on Salla today and put what you learn into practice, step by step.

Turn what you read into real sales

Start your store on Salla today and put what you learn into practice, step by step.

In this article

In this article