قصة نجاح

From an installment-bought phone to monthly sales exceeding SAR 50,000: Ocean Store's journey to building a more organized digital business

Ocean Store is a shop in the digital products and digital cards sector. Its journey began in 2021 with a desire to provide digital top-ups backed by professional service. It all started with an installment phone and a small cash advance, then grew step by step until moving from a small room to an office with a team providing content and services.

قصة نجاح

From an installment-bought phone to monthly sales exceeding SAR 50,000: Ocean Store's journey to building a more organized digital business

قصة نجاح

From an installment-bought phone to monthly sales exceeding SAR 50,000: Ocean Store's journey to building a more organized digital business

Don't wait for perfect conditions to start; begin with what is available, and improve your work with every step.

“

Ocean Store

—

Don't wait for perfect conditions to start; begin with what is available, and improve your work with every step.

“

Ocean Store

—

More than SAR 50,000
Monthly sales
70%
Salla's contribution to the project's success.
From 1,500 to 4,000
Number of daily orders

More than SAR 50,000
Monthly sales
70%
Salla's contribution to the project's success.
From 1,500 to 4,000
Number of daily orders

More than SAR 50,000

Monthly sales

70%

Salla's contribution to the project's success.

From 1,500 to 4,000

Number of daily orders

More than SAR 50,000

Monthly sales

70%

Salla's contribution to the project's success.

From 1,500 to 4,000

Number of daily orders

The Challenge

With the increase in orders, working individually was no longer enough.

Work extended to more than 12 hours a day, while bank transfers and WhatsApp receipts consumed time in follow-ups and increased operational complexity.

At the same time, the need for trust and guarantee grew. The store faced fraud attempts, and customers needed an experience that provided them with greater clarity when purchasing digital products.

The Challenge

With the increase in orders, working individually was no longer enough.

Work extended to more than 12 hours a day, while bank transfers and WhatsApp receipts consumed time in follow-ups and increased operational complexity.

At the same time, the need for trust and guarantee grew. The store faced fraud attempts, and customers needed an experience that provided them with greater clarity when purchasing digital products.

Solution

Salla marked a turning point in the journey.

The platform helped transition to smarter operations and a clearer customer experience, reducing reliance on fragmented manual follow-ups.

Salla contributed to 70% of the project's success, transforming the product display into a clearer and more organized experience, facilitating purchases, and boosting trust and assurance in sales.

Solution

Salla marked a turning point in the journey.

The platform helped transition to smarter operations and a clearer customer experience, reducing reliance on fragmented manual follow-ups.

Salla contributed to 70% of the project's success, transforming the product display into a clearer and more organized experience, facilitating purchases, and boosting trust and assurance in sales.

Salla tools that made the difference

More organized operations

Salla provided a smarter operating system, after a stage where solo work and fragmented follow-up became exhausting and insufficient.

A clearer view of products

An easier shopping experience

Greater trust and higher guarantee

Salla tools that made the difference

More organized operations

Salla provided a smarter operating system, after a stage where solo work and fragmented follow-up became exhausting and insufficient.

A clearer view of products

An easier shopping experience

Greater trust and higher guarantee

From a one-man ship to a team

In the beginning, Ocean Store was a "one-man ship"

As the business grew, the ship became a team creating content and delivering services. Moving from a 4 × 4 room to an office housing the team was not merely a change of location, but a milestone in the growth journey of a business that started with limited resources and continued by focusing on service and trust.

From a one-man ship to a team

In the beginning, Ocean Store was a "one-man ship"

Ocean Store's message to merchants

Ocean Store - "Every order you fulfill with excellence could be the start of a greater journey."

The journey begins with what is available and develops step by step, with a focus on the customer experience and building trust. A beginning does not require ideal circumstances as much as it requires persistence in developing the business and improving the service.