The success story of Abyat Store in e-commerce with Salla

قصة نجاح

With in-store pickup service

قصة نجاح

With in-store pickup service

"Any merchant with a unique product today can enter the market and expand significantly with Salla. Salla's services are evolving impressively every day; Salla has helped us and greatly paved the way for us."

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Abyat Store

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Abyat Store

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600%
نمو المبيعات
من موسم لآخر
600%
نمو المبيعات
من موسم لآخر
600%
نمو المبيعات
من موسم لآخر

10%

Increase in sales

New slide

Self-pickup is preferred

Greater diversity

in the payment methods used

The Beginning and the Challenge

Abyat store started to notice an increase in customer orders

Those wishing to receive their orders directly from the branch instead of shipping. Some customers were looking for a way to avoid shipping fees, while others preferred to get their orders faster or benefit from the drive-thru pickup service without having to enter the store.

With the repetition of these requests, it became clear that providing a store pickup option would improve the customer experience and meet a real need for a large segment of them.

The Beginning and the Challenge

Abyat store started to notice an increase in customer orders

With the repetition of these requests, it became clear that providing a store pickup option would improve the customer experience and meet a real need for a large segment of them.

The solution is with the Salla platform

Abyati store has activated the in-store pickup service via Salla

giving customers the freedom to choose the most suitable method to receive their orders,

Whether by visiting the branch or taking advantage of the quick car pickup service.

The solution is with the Salla platform

Abyati store has activated the in-store pickup service via Salla

giving customers the freedom to choose the most suitable method to receive their orders,

Whether by visiting the branch or taking advantage of the quick car pickup service.

Salla tools that made the difference

Results

After activating the service, the store achieved positive results

Directly reflected on the customer experience and sales performance, most notably:

Improving the customer experience by providing a more flexible and easy pickup option.
Targeting a new segment of customers who prefer self-pickup instead of shipping.
Increasing sales by approximately 10% after activating the service.
Greater diversity in the payment methods used by customers.
Raising customer satisfaction levels by providing options that suit their different needs.

Results

After activating the service, the store achieved positive results

Directly reflected on the customer experience and sales performance, most notably:

Improving the customer experience by providing a more flexible and easy pickup option.
Targeting a new segment of customers who prefer self-pickup instead of shipping.
Increasing sales by approximately 10% after activating the service.
Greater diversity in the payment methods used by customers.
Raising customer satisfaction levels by providing options that suit their different needs.