The team of Salla platform welcomes you through its online platform, and appreciates your trust in our platform, Salla informs you that out of the carefulness of the platform and its full awareness that the user has certain rights via the platform, Salla seeks to preserve the information of merchants and customers in accordance with the mechanism of the privacy policy and confidentiality applicable in Salla platform . Accordingly, Salla notes that, according to the terms and conditions agreement concluded between you as users and between Salla, this document informs you of the privacy policy and confidentiality of information applied in it, and that according to the fourth section of Article Fifteen of the terms and conditions agreement, Salla has established these rules “privacy policy and confidentiality of information” to clarify And define the mechanism of confidentiality and privacy applicable in “Salla”, please review it as your access to Salla Platform and establishment of the online store subject all your information to this policy.
• Information that a platform obtains and maintains in its electronic systems:
1. The personal information of consumers such as: Name, Email, and national ID number or residency number.
2. The personal information of the Merchants, such as name, age, email, national identity number or residency number.
3. The information of the store and its legal entity, such as: Commercial Register number and a copy of the commercial register.
4. The user’s personal login information, such as: username, password, email, and the question of password recovery and answer.
5. If the User does not provide the required information, Salla platform may try to obtain it through other sources.
• Information on Revenue, products, or services or store:
1. Salla has access on the revenue of the store due to the use of payment methods and gateways provided by Salla platform.
2. Salla is aware of the type of merchandise, products or services offered on the stores.
3. Salla is aware of the performance of the stores in order to provide stores and merchants with consulting and support in case they need it to improve their performance.
• Information of store consumers or merchant clients:
1. Since Salla platform seeks to maintain the quality of the stores work, and improve the quality of their work, it constantly informs about the number of store consumers, their customers and their segments.
• information about merchants and stores:
1. Of course, Salla seeks to keep this information in a manner that preserves the privacy of the Merchant, and Salla does not keep this information except with the aim of improving the quality of the platform and the stores and to ease the work of merchants and stores.
2. As a general rule, all this information is only viewed by some of Salla’s Management after they have obtained a permit to view it by Salla’s management – the permission is usually specific and restricted and is subject to legal and administrative control by Salla – and this information will not be published or broadcasted to others.
3. As Salla seeks to preserve the safety of merchants and preserve their rights, therefore – in the case that Salla notes any violation or illegal activity that the merchant performs – the management of Salla in application of the articles, terms and provisions of the terms and conditions of use agreement and where it seeks as far as possible to maintain the safety of merchants, they may share any of this information with the competent authorities to take the necessary action against the violating merchant, in order to protect the platform and the rest of the merchants, stores, and customers from any legal issues that may arise on Salla or one of its users as a result of this violation or illegal activity.
4. Merchants who register their stores through Salla’s success partners thereby give the success partner they registered through the right to see all information about the merchant and his store.
• How secure is the confidentiality of merchant, store, and customer information?
Salla seeks to maintain the confidentiality of its user information, and the users privacy policy will not violate the terms and conditions of use agreement or the privacy policy and the confidentiality of the information. However, due to the fact that 100% of this cannot be guaranteed in (Internet space), Salla’s team notes the following:
1. Salla seeks to preserve all information about users and not to be seen by anyone in contravention of the policy applicable in the platform.
2. Salla works to protect user information under high-quality electronic and technical protection systems and is constantly being updated.
3. However, given that the Internet cannot be 100% guaranteed due to any penetration or viruses that may occur on electronic protection systems and protection walls applied on Salla platform, the platform advises users to keep their information completely confidential, and not to disclose any information that the user sees is very important to him. This is to ensure the protection of users and stores by Salla Platform.
• Strategic and logistical services (third party services):
The merchant acknowledges with his full awareness that in the case he submits an application to subscribe to a service provided by a third party, he grants permission, authorization and full and complete permission to Salla to provide the service provider with the subscriber’s user data , such as: user name – personal phone number – email– ID
number, residence number, and other information needed by the service provider (third party). This is to provide the requested service by the user.
• Rules and provisions for the use of Salla Platform:
All Salla’s obligations, and all obligations of merchants, and all the rights mentioned in the relationship between the user and Salla, are present here, as these rules are the “privacy policy and confidentiality of information” emanating from the agreement concluded between the user and the platform when establishing the account, The Privacy and Confidentiality of Information Policy has been established to ensure the credibility and trust that Salla’s management aims to provide to users.