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Frequently asked questions
Is Salla Point free, and who's eligible?
Salla Point is a fully integrated POS, completely free for Salla plan subscribers (Special, Pro, Plus), or available via a monthly subscription for others.
Getting started with Salla PointWhich devices does the app run on?
It's free on iPhone (App Store) and Android (Google Play) — use the download buttons on this page.
Install and set up the Salla Point cashier app on your phoneHow do I sell to a customer and create an order in-store?
Open “Sell to a customer in-store” and watch “Create a new order” to complete a sale step by step.
Create an order from Salla PointCan I save an order and finish it later?
Yes — watch “Save an order and finish it later” to save an order and return to it anytime.
Manage orders from your phoneHow do I refund a customer's order?
Watch “Refund a customer's order” in the selling section for the full refund steps.
Manage orders from your phoneWhat if the customer doesn't pay?
The order stays “awaiting payment”; track it via the “Track an order awaiting payment” video.
Manage orders from your phoneHow do I accept card payments and which devices are supported?
Open “Accept card payments” — the video covers supported devices and the “Enable card payments” article covers activation.
Enable card payments in Salla PointHow do I add staff and control their permissions?
See the “Staff permissions in Salla Point” article in the library (Staff & permissions).
Staff permissions in Salla PointHow do I request a payment device (Geidea)?
See “How to request a (Geidea) device via Salla Point” in the library (Setup & operation).
How to request a (Geidea) device via Salla PointWhere do I find sales reports?
See the “Salla Point cashier reports” article in the library (Reports & management).
Salla Point cashier reportsDon't have a Salla store yet?
Salla Point is part of Salla's all-in-one platform. Create your store for free and sell online and in-store from one place.