A lesson from the Salla store guide

Setting up shipping to stop lost orders

Simple explainer3 min read

Set Up Shipping and Stop Losing Orders

This lesson explains how to set up shipping correctly to avoid losing orders due to delivery or cost issues. Well-configured shipping improves experience and reduces abandonment.

Choose Carriers

Enable shipping carriers suited to your customers' regions to cover the widest delivery area.

Set Costs

Set shipping costs clearly so customers aren't surprised at checkout and abandon the cart.

Test Delivery

Run a test order to confirm shipping options appear correctly for the customer.

💡 Quick tips

Show shipping cost early to reduce abandonment.
Cover your customers' regions with more than one carrier.

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Packages & verification

Choosing the right plan Verifying a company store Verifying an individual store

Store & products setup

Adding a physical product Designing the store Enabling online payments Getting a gold store sale-ready

Managing orders & selling

Managing your first order Managing your store balance Raising average cart with branch pickup Salla Point from idea to activation Adding a digital-cards product Setting up shipping to stop lost orders Selling digital products for recurring income Enabling installments & deferred payment Managing order stages & sales Customizing order status

Customization & advanced settings

Customizing your storefront Managing your store from the Salla app Setting store data & contact channels Enabling the bookings product Adding a food & drinks product VAT setup & linking with ZATCA Adding info pages for a trusted store Adding a made-to-order service Adding donations Reserving & linking your store domain

Ads & campaigns

Launching campaigns with Salla Ads Why your TikTok ad budget is wasted — and the fix Your first TikTok campaign from Salla Ads

Coupons & offers

Creating a new coupon Cart offers to raise average order Managing discount coupons Fixed-price offer to raise order value Buy X get Y offer Applying bundle offers Bundle offers for charities

Wallet, cashback & loyalty

Enabling the customer wallet & cashback Repurchase reminders by customer behavior How customers use their wallet balance

Conversion & abandoned carts

Conversion-rate tools Abandoned-carts feature to lift conversion The Zod app to boost cart value Recovering abandoned carts without discounts

Landing pages & promo tools

Creating a promo bar for your store Landing pages and why they matter A landing page that sells daily

Additional store features

Enabling the gifting feature The pre-order feature Enabling free shipping Enabling card payment with Geidea

Salla Point (POS)

Enabling Salla Point at events Applying a discount or coupon while selling Refunding a customer order Tracking a payment-pending order Saving an order to finish later Selling to an in-store customer

Ready to apply this lesson?

Create your store on Salla and apply the step yourself.

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